Homeopathic Medicine | Natural Remedies | Homeopathy Store
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FAQ about Homeopathic Medicine and Natural Remedies, Shipping, & More

Remedies | Shipping | Payment | General

Remedies

How are homeopathic medicines taken?
At what time of the day should I take my remedies?
How do I use the pellet tube dispenser?
The pellets are irregular in shape and size. Does the size of a pellet matter?
Can I drink coffee and tea when taking homeopathic medicines?
How about mint and other strong flavors?
I have lactose intolerance, and homeopathic pellets contain lactose. Can I take remedies in pellet form?
Liquid homeopathic remedies have an alcohol base. Can I give them to my children?
What is a single dose for babies, children, and adults?
How often should I take my remedies?
How are homeopathic medicines proven to be safe and effective? Are they regulated by the FDA?
Do homeopathic remedies cause side effects?
I am taking prescription drugs. Can I take homeopathic remedies at the same time?
How are the remedies prepared?

Shipping

Will I have to sign for my shipment? Will my package be delivered if I am not at the delivery address at the time of arrival?
Can I have my package shipped to a PO box?
Can I have my package shipped to military APO/FPO addresses? Will shipping to a military address increase the delivery time?
Do shipments to Alaska and Hawaii take longer?
Do you ship internationally?
How can I track my order?

Payment

What methods of payment do you accept?
Is it safe to use my credit or debit card on your site?
Are expenses incurred for over-the-counter (OTC) homeopathic remedies reimbursable by a Flexible Spending Account (FSA), Health Savings Account (HSA), or Health Reimbursement Account (HRA) account?
Do you charge sales tax?
Can I pay using my PayPal™ account?

General

How do I use a HomeopathyStore.com coupon?
How do I make a gift order?
Can I return a remedy I purchased?
How quickly will you process my refund?
Can I write a review?
Can I create an account?
I forgot my password. What can I do?
I forgot my login name. What is my login?
What are cookies? Do I need to enable cookies on my browser?

Remedies

How are homeopathic medicines taken?
Homeopathic medicines are available in various forms including pellets, liquids, sprays, tablets, and ointments. HomeopathyStore.com specializes in liquid sprays and pellets (also called globules)— highly effective, easy, and well-tasting ways of administering a remedy.

Allow pellets to completely dissolve in your mouth and the liquid — sprays and drops — to remain in your mouth for 10 seconds before swallowing. Before taking a dose of liquid drops into your mouth, you may mix them with a few tablespoon of water in a small glass. It is often recommended to put pellets and liquids underneath your tongue. The remedy starts to take effect immediately as the many capillaries in your mouth absorb it and release it into the blood stream.

For best results, do not touch pellets with your fingers. Let them drop directly from the cap into your mouth.
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At what time of the day should I take my remedies?
Homeopathic remedies are best taken in a clean mouth free of food and strong flavors. Ideally, take them just a few minutes before or after a meal or right between meals. But know that homeopathic remedies also work when mixed with food.

Very few remedies, e.g. formulas supporting the digestive system, have more specific directions relating to the best time of taking them. Always look at the directions provided for each remedy.
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How do I use the pellet tube dispenser?
The tube dispenser has been created to minimize the need for touching the pellets with your fingers. Turn tube upside down. Twist the cap to break the seal, or peel off the small portion of the label along the perforated line. Hold the tube vertically and keep twisting the cap to release the desired number of pellets. Let the pellets drop directly from the cap into your mouth.
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The pellets are irregular in shape and size. Does the size of a pellet matter?
The size of a pellet does not matter. Homeopathic pellets come in different sizes. Our pellets vary from 3.2 to 3.8 millimeters in size. Regardless of the size, each pellet delivers the same dose and potency.
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Can I drink coffee and tea when taking homeopathic medicines?
Rarely, caffeine may render a homeopathic medicine less effective. It has been observed that for individuals who drink coffee or tea daily, homeopathic treatments do not show a reduction in their effectiveness. You can enjoy coffee and tea and the benefits of homeopathic remedies.
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How about mint and other strong flavors?
Homeopathic remedies are best absorbed in a mouth free of strong flavors. We do not recommend the use of strong aromatic oils, which occur in camphor, eucalyptus, and menthol. But do not worry about diluted oils such as peppermint in toothpastes. Most contain little menthol, and the flavor dissipates quickly. Feel free to enjoy mint in your tea, ginger, garlic, and fresh onion along with your homeopathic remedies.
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I have lactose intolerance, and homeopathic pellets contain lactose. Can I take remedies in pellet form?
People with lactose intolerance can often enjoy the benefits of pellets. The pellets dissolve in your mouth, and their lactose dosage is small. 

However, you may prefer taking homeopathic liquid remedies. Our AnnaKare liquid sprays are free of lactose, GMOs, gluten, and sugar, and they are vegan. Remedies in sprays form are especially easy to take.
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Many liquid homeopathic remedies have an alcohol base. Can I give them to my children?
Our AnnaKare sprays are made with 20% alcohol or 50% vegetable glycerin. When a spray is made with alcohol, the amount of alcohol per dose is small and less than that in a glass of apple juice.

For small children, consider putting one squirt on their wrists and rubbing it in gently. For older children use half the adult dose and consider mixing it with 4 to 8 tablespoons of water and giving the remedy to sip. 
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What is a single dose for children, and adults?
HomeopathyStore.com's remedies are generally prepared for the following single doses. See product labels for specific directions.

Pellets
Adults 4-5 pellets
Children (2-12 years) 3 pellets
Infants 2 pellets
Liquid Dilutions in Dropper Bottle
Adults 10-20 drops
Children (2-12 years) 5-10 drops
Sprays
Adults 2-3 sprays
Children (2-12 years) 1-2 sprays

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How often should I take my remedies?
It is generally recommended to take a remedy 2 to 3 times per day. For acute conditions, it is essential to take the remedy when you need it. Take the remedy as often as needed and reduce the frequency upon improvement.
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How are homeopathic medicines proven to be safe and effective? Are they regulated by the FDA?
Yes, homeopathic remedies have been subject to the Food, Drug, and Cosmetic Act and regulated by the Food and Drug Administration (FDA) since 1938. In collaboration with the FDA, the Homeopathic Pharmacopoeia Convention of the United States (HPCUS) has established Good Manufacturing Practice (GPM) standards and procedures for the industry and oversees the Homeopathic Pharmacopoeia of the United States (HPUS).

Each natural homeopathic ingredient has to be determined safe and effective to be included in the HPUS, and all homeopathic remedies have to be prepared according to stringent regulations for cleanliness, quality, and testing. In more then 70 years of regulation, microdosed homeopathic medicines have established an overwhelming record of safety and effectiveness. Today, the HPCUS's regulatory process is considered a model for the regulation of dietary supplements.
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Do homeopathic remedies cause side effects?
Homeopathic medicines are not known to cause side effects. Sometimes an initial aggravation or worsening of symptoms may occur. Aggravations are short-term and usually mild. They do not cause harm and are followed by the improvement of symptoms. Homeopathic medicines are non-drowsy and non-habit forming and  known for their high safety record.
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I am taking prescription drugs. Can I take homeopathic remedies at the same time?
Homeopathic formulas contain active ingredients in minute amounts and are not known to interact with conventional medicines. You should always speak with your healthcare practitioner about your health and the natural remedies you are taking.
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How are the remedies prepared?
Remedies are made by extracting minute doses or energetic imprints from mineral, botanical, and biological substances. There are two methods:

The classic approach starts with very carefully selected raw materials and uses dilution and succussion to create gentle yet effective natural homeopathic remedies. The majority of our remedies are prepared in the classic way, including our popular AnnaKare remedies, cell salts, and all our combination remedies.

The advanced magnetic method works by embedding the natural ingredient’s energetic signature into a steam-distilled water solution. This technique creates extremely pure homeotherapeutic remedies ideal for highly sensitive individuals. We use this method for our single remedies and tick bite remedies. This approach enables us to prepare kosher, vegan, and very easily absorbable remedies for people with food sensitivities and dietary preferences. 

All products are made in the U.S. in strict compliance with FDA and Good Manufacturing Practices (GPM).
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Shipping

Will I have to sign for my shipment? Will my package be delivered if I am not at the delivery address at the time of arrival?
We do not require a signature when we ship your package. Typically, if the package doesn't fit in your mail box and you are not at the delivery address at the time of its arrival, the USPS delivery person will leave a notice informing you about re-delivery and pick up options. In some instances, for example in an apartment or townhouse community, it is at the discretion of the driver to leave your package in a secure spot.
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Can I have my package shipped to a PO box?
Yes, USPS ships to PO boxes.
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Can I have my package shipped to military APO/FPO addresses? Will shipping to a military address increase the delivery time?
Yes, USPS mails to military addresses. Please know that shipping to international APO/FPO addresses does increase the delivery time for USPS Priority Mail.
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Do shipments to Alaska and Hawaii take longer?
Please be advised that USPS Priority Mail to Alaska and Hawaii may take 4 to 5 days.
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Do you ship internationally?
We currently ship to destinations in the U.S. only. However, we can accommodate orders to Canada. If you are interested, please send us an email to CustomerService@HomeopathyStore.com. Thank you.
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How can I track my order?
When your order is shipped, you receive an email with your shipping confirmation. This email contains the tracking number for your order as a clickable link. Click on the link and your web browser will navigate to the latest available package tracking information for your shipment.
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Read more about our Fast and Green Shipping methods.

Payment

What methods of payment do you accept?
HomeopathyStore.com accepts Visa, MasterCard, Discover, and American Express cards as well as payments via your PayPal™ account.
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Is it safe to use my credit or debit card on your site?
Yes, we use SSL technology, a Secure Certificate, a trusted Payment Gateway, and a secure e-commerce infrastructure to provide the safest shopping experience possible. Read more about our Secure Shopping environment.
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Are expenses incurred for over-the-counter (OTC) homeopathic remedies reimbursable by a Flexible Spending Account (FSA), Health Savings Account (HSA), or other tax-advantaged consumer directed health benefit plan?
Your non-prescription homeopathic medicines may be reimbursable. Look for a listing of your plan's eligible expenses or ask your benefits administrator or healthcare provider for advice with these spending accounts.

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Do you charge sales tax?
HomeopathyStore.com's offices are located in the State of Maryland where sales tax does not apply to the sale of medicines and non-prescription drugs. This is why we only charge taxes on our shipping services on orders placed in Florida and Wisconsin where our shipping centers are located. 

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Can I pay using my PayPal™ account?
Yes, if you prefer to check out using your PayPal™ account, HomeopathyStore.com offers PayPal™'s Express Checkout for your convenience. For more questions about PayPal™, visit www.PayPal.com.
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General

How do I use a HomeopathyStore.com coupon?
We regularly announce sales events and offer coupons on the HomeopathyStore.com website or in advertisements. It is easy to redeem your coupon! Just enter the coupon code in the Coupon Discount section during checkout.
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Do you offer gift cards?
Yes. Natural homeopathic remedies make great gifts for family and friends. Click here to purchase a Gift Card.
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Can I return a remedy I purchased?
Yes, find out how and when to return products on our Returns page.
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How quickly will you process my refund?
As soon as we receive your returned unopened product, we will process your request and refund your card.
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Can I write a review?
Yes, we welcome your comments and reviews. To write a review, go to any product page, scroll down to the yellow stars, look to the right, and click on the link "Write a review now". Then submit your review. Reviewing our products helps spread the benefits of homeopathic remedies and helps others maker their purchase decision. Thank you!
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Can I create an account?
Yes, you can create an account by clicking on JOIN in the upper left corner of any page on the HomeopathyStore website. Having an account enables you to store several addresses and to view all your previous orders.
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I forgot my password. What can I do?
To reset your password, send us a message to CustomerService@HomeopathyStore.com. We will send you an email with instructions to reset your password.
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I forgot my login name. What is my login?
The email address you used when originally placing your order and creating your account is also the login name on your account.
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What are cookies? Do I need to enable cookies on my browser?
We use cookies to store information between your visits to our site and to welcome you back. To complete a purchase on our site, your web browser will need to accept cookies from the domain HomeopathyStore.com.
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