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FAQ about Homeopathic Medicine and Natural Remedies, Shipping, & More

Remedies | Shipping | Payment | General

Remedies

How are homeopathic medicines taken?
At what time of the day should I take my remedies?
How do I use the pellet tube dispenser?
The pellets are irregular in shape and size. Does the size of a pellet matter?
Can I drink coffee and tea when taking homeopathic medicines?
How about mint and other strong flavors?
I have lactose intolerance, and homeopathic pellets contain lactose. Can I take remedies in pellet form?
Liquid homeopathic remedies have an alcohol base. Can I give them to my children?
What is a single dose for babies, children, and adults?
How often should I take my remedies?
How are homeopathic medicines proven to be safe and effective? Are they regulated by the FDA?
Do homeopathic remedies cause side effects?
I am taking prescription drugs. Can I take homeopathic remedies at the same time?
How are the remedies prepared?

Shipping

Will I have to sign for my shipment? Will my package be delivered if I am not at the delivery address at the time of arrival?
Can I have my package shipped to a PO box?
Can I have my package shipped to military APO/FPO addresses? Will shipping to a military address increase the delivery time?
Do shipments to Alaska and Hawaii take longer?
Do you ship internationally?
How can I track my order?

Payment

What methods of payment do you accept?
Is it safe to use my credit or debit card on your site?
Are expenses incurred for over-the-counter (OTC) homeopathic remedies reimbursable by a Flexible Spending Account (FSA), Health Savings Account (HSA), or Health Reimbursement Account (HRA) account?
Do you charge sales tax?
Can I pay using my PayPal™ account?

General

How do I use a HomeopathyStore.com coupon?
How do I make a gift order?
Can I return a remedy I purchased?
How quickly will you process my refund?
Can I write a review?
How do I update my account?
I forgot my password. What can I do?
I forgot my login name. What is my login?
What are cookies? Do I need to enable cookies on my browser?

Remedies

How are homeopathic medicines taken?
Homeopathic medicines are available in various forms including pellets, liquids, sprays, tablets, and ointments. HomeopathyStore.com specializes in pellets (also called globules), liquids, and sprays — highly effective, easy, and well-tasting ways of administering a remedy.

Allow pellets to completely dissolve in your mouth and the liquid — drops and spray — to remain in your mouth for 15 seconds before swallowing. Before taking a dose of liquid drops into your mouth, you may mix them with a tablespoon of water in a small glass. It is often recommended to put pellets and liquids underneath your tongue. The remedy starts to take effect immediately as the many capillaries in your mouth absorb it and release it into the blood stream.

For best results, do not touch pellets with your fingers. Let them drop directly from the cap into your mouth.
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At what time of the day should I take my remedies?
Homeopathic remedies are taken away from meals. Take them 15 minutes before or after a meal or right between meals.

Very few remedies, e.g. formulas supporting the digestive system, have more specific directions relating to the best time of taking them. Always look at the directions provided for each remedy.
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How do I use the pellet tube dispenser?
The tube dispenser has been created to minimize the need for touching the pellets with your fingers. Turn tube upside down. Twist the cap to break the seal, or peel off the small portion of the label along the perforated line. Hold the tube vertically and keep twisting the cap to release the desired number of pellets. Let the pellets drop directly from the cap into your mouth.
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The pellets are irregular in shape and size. Does the size of a pellet matter?
No, the size of a pellet does not matter. Homeopathic pellets come in different sizes. Our pellets vary from 3.2 to 3.8 millimeters in size. Regardless of the size, each pellet delivers the same dose and potency.
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Can I drink coffee and tea when taking homeopathic medicines?
Caffeine may render a homeopathic medicine less effective. However, it has been observed that for individuals who drink coffee or tea daily, homeopathic treatments do not show a reduction in their effectiveness.

If you enjoy a regular cup of coffee or tea in the morning and/or afternoon, we recommend that you take your remedies right between this enjoyment and your next meal. Always allow 15 minutes between taking your remedy and consuming any food or drink other than water.
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How about mint and other strong flavors?
Homeopathic remedies are best absorbed in a mouth free of strong flavors. Follow the 15-minute rule, and you can enjoy mint in your tea (as well as toothpaste), ginger, garlic, and fresh onion along with your homeopathic remedies.
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I have lactose intolerance, and homeopathic pellets contain lactose. Can I take remedies in pellet form?
Yes, people with lactose intolerance can take pellets. The pellets dissolve in your mouth, and their lactose dosage is extremely small. This is why lactose-intolerant patients can enjoy all the benefits of homeopathic remedies including pellets.
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Liquid homeopathic remedies have an alcohol base. Can I give them to my children?
Yes, children 2 years of age and older can take liquid homeopathic remedies. The alcohol content in a dose of a homeopathic liquid formula, dropper bottle and spray, is very small. A glass of apple juice contains more alcohol than a dose of a liquid homeopathic remedy.
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What is a single dose for babies, children, and adults?
HomeopathyStore.com's remedies are generally prepared for the following single doses. See product labels for specific directions.

 

Pellets
Adults 3-5 pellets
Children (2-12 years) 3 pellets
Infants 2 pellets
Liquid Dilutions in Dropper Bottle
Adults 10-20 drops
Children (2-12 years) 5-10 drops
Sprays
Adults 2-3 sprays
Children (2-12 years) 1-2 sprays

 

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How often should I take my remedies?
It is generally recommended to take a remedy 2 to 3 times per day. For acute conditions, it is essential to take the remedy when you need it. Take the remedy as often as needed and as rarely as possible.
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How are homeopathic medicines proven to be safe and effective? Are they regulated by the FDA?
Yes, homeopathic remedies have been subject to the Food, Drug, and Cosmetic Act and regulated by the Food and Drug Administration (FDA) since 1938. In collaboration with the FDA, the Homeopathic Pharmacopoeia Convention of the United States (HPCUS) has established Good Manufacturing Practice (GPM) standards and procedures for the industry and oversees the Homeopathic Pharmacopoeia of the United States (HPUS).

Each natural homeopathic ingredient has to be determined safe and effective to be included in the HPUS, and all homeopathic remedies have to be prepared according to stringent regulations for cleanliness, quality, and testing. In more then 70 years of regulation, microdosed homeopathic medicines have established an overwhelming record of safety and effectiveness. Today, the HPCUS's regulatory process is considered a model for the regulation of dietary supplements.
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Do homeopathic remedies cause side effects?
No, the gentle yet effective doses of homeopathic medicines cause no side effects. Homeopathic medicines are also non-drowsy and non-habit forming. They are extremely safe for adults, children, and the elderly.
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I am taking prescription drugs. Can I take homeopathic remedies at the same time?
Yes, you can take prescription drugs and your homeopathic remedies at the same time. Since homeopathic formulas contain active ingredients in minute amounts, there are no risks of drug interactions between homeopathic medicines and conventional pharmaceutical drugs.
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How are the remedies prepared?
Remedies are made by extracting minute doses or energetic imprints from mineral, botanical, and biological substances. There are two methods:

The classic approach starts with very carefully selected raw materials and uses dilution and succussion to create gentle yet effective natural homeopathic remedies. The majority of our remedies, including our combination remedies, most popular single remedies in the 6C, 12C, and 30C potencies, and original cell salts tablets, are made in the classic way.

The advanced magnetic method works by embedding the natural ingredient’s energy pattern into a steam-distilled water solution. This technique creates extremely pure homeotherapeutic remedies and dietary supplements ideal for highly sensitive individuals. We use this method for our liquid cell salts, rare single remedies, singles in the 6X, 12X, 30X, 200C, and in higher potencies, single remedies traditionally made from animal substances, and our liquid flu and tick bite remedies. This approach enables us to prepare kosher, vegan, and very easily absorbable remedies for people with food sensitivities and dietary preferences. 

All products are made in the U.S. by certified homeopathic pharmacies in strict compliance with Good Manufacturing Practices (GPM) and the Food and Drug Administration.
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Shipping

Will I have to sign for my shipment? Will my package be delivered if I am not at the delivery address at the time of arrival?
We do not require a signature when we ship your package. Typically, if the package doesn't fit in your mail box and you are not at the delivery address at the time of its arrival, the USPS delivery person will leave a notice informing you about re-delivery and pick up options. In some instances, for example in an apartment or townhouse community, it is at the discretion of the driver to leave your package in a secure spot.
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Can I have my package shipped to a PO box?
Yes, USPS ships to PO boxes.
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Can I have my package shipped to military APO/FPO addresses? Will shipping to a military address increase the delivery time?
Yes, USPS mails to military addresses. Please know that shipping to international APO/FPO addresses does increase the delivery time for USPS Priority Mail.
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Do shipments to Alaska and Hawaii take longer?
Please be advised that USPS Priority Mail to Alaska and Hawaii may take 4 to 5 days.
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Do you ship internationally?
Currently, we ship to destinations in the U.S. and Canada.
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How can I track my order?
When your order is shipped, you receive an email with your shipping confirmation. This email contains the tracking number for your order as a clickable link. Click on the link and your web browser will navigate to the latest available package tracking information for your shipment.
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Read more about our Fast and Green Shipping methods.

Payment

What methods of payment do you accept?
HomeopathyStore.com accepts Visa, MasterCard, Discover, and American Express cards as well as payments via your PayPal™ account.
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Is it safe to use my credit or debit card on your site?
Yes, we use SSL technology, a Secure Certificate, a trusted Payment Gateway, and a secure e-commerce infrastructure to provide the safest shopping experience possible. Read more about our Secure Shopping environment.
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Are expenses incurred for over-the-counter (OTC) homeopathic remedies reimbursable by a Flexible Spending Account (FSA), Health Savings Account (HSA), or other tax-advantaged consumer directed health benefit plan?
Your non-prescription homeopathic medicines may be reimbursable. Look for a listing of your plan's eligible expenses or ask your benefits administrator or healthcare provider for advice with these spending accounts.

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Do you charge sales tax?
No. HomeopathyStore.com is located in the State of Maryland. In Maryland, sales tax does not apply to the sale of medicine, which includes non-prescription drugs. We do not collect sales tax on out-of-state purchases.
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Can I pay using my PayPal™ account?
Yes, if you prefer to check out using your PayPal™ account, HomeopathyStore.com offers PayPal™'s Express Checkout for your convenience. For more questions about PayPal™, visit www.PayPal.com.
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General

How do I use a HomeopathyStore.com coupon?
We regularly announce sales events and offer coupons on the HomeopathyStore.com website or in advertisements. It is easy to redeem your coupon! Just enter the coupon code in the Coupon Discount section during checkout.
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How do I make a gift order?
Natural homeopathic remedies make great gifts for family and friends. You can even send greetings and "get well" wishes! During checkout, just enter the family member or friend's address as delivery address, and in the Gift Order section, check the box next to "Is this a gift order?" and type in your personal message below.
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Can I return a remedy I purchased?
Yes, find out how and when to return products on our Returns page.
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How quickly will you process my refund?
As soon as we receive your returned unopened product, we will process your request and refund your card.
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Can I write a review?
Yes, we welcome your comments and reviews. Send your note to customerservice@homeopathystore.com or fill in the contact form on our Contact page. See our Terms and Conditions about comments and submissions.
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How do I update my account?
Sign in to your account. Click on "My Account" in the upper right corner. You can edit your e-mail address and user name in the "Edit" tab. You can manage your addresses in the "Addresses" tab. You can view your order history in the "Orders" tab, and you can change your password in the "Password" tab.
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I forgot my password. What can I do?
Go to "Sign In" in the upper right corner. Look for the "Request new password" tab. Click on the tab, enter your user name or e-mail address, answer the Captcha, and submit your request for a new password. A new password will be sent to your e-mail address within a few minutes.
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I forgot my login name. What is my login?
The email address you used when originally placing your order and creating your account is also the login name on your account.
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What are cookies? Do I need to enable cookies on my browser?
We use cookies to store information between your visits to our site and to welcome you back. To complete a purchase on our site, your web browser will need to accept cookies from the domain HomeopathyStore.com.
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